Customer Feedback – An Important Instrument of Quality Management in Internal Auditing

In today’s blog article an elementary part of quality management is presented by Marc W. Theuerkauf: The measurement of customer satisfaction to identify potential opportunities for improvement. The article gives an insight into possible arrangements and practical tips for implementation. Mr. Theuerkauf is a CISA, a CCSA, a recognized auditor for audit systems, has been […]

Account movements on the SAP test bench

Account movements, cash flow, debit, credit, credit or debit, you name it. Let’s take a look today at exactly what somehow connects them all: Movements on accounts. To do this, we will first take a look at all the accounts, select three interesting examples and take a closer look at them in a time series. […]

Journal Entry Testing: The Best Queries about Money in SAP

In German, there is a saying that everybody is going to be familiar with when the holiday season comes to an end, and it goes something like this: When the money runs out, there is still so much of the month left to go [„Am Ende des Geldes ist noch so viel Monat übrig”]. What […]

A look at audit analytics with a lack of belonging in SAP?

What about audit analytics that cannot be assigned to any process, such as purchase-to-pay or order-to-cash, and are therefore often forgotten? We have developed a particular category for this, which is called “cross-process”. This blog article revolves around exactly these analyses. What audit questions are behind it, what does the GoBD have to do with […]

The Ultimate Guide to Auditing Order-to-cash in SAP

In our experience, the focus of an audit of business processes in SAP is often on purchase-to-pay, followed by authorizations. I don’t want to speculate about the reasons for this at this point. The aim of this article is instead to cover absolutely everything this is to know about the basics of auditing order-to-cash in […]

Audit in science: Artificial Intelligence and RPA in auditing

It’s been a long time since I first played the game “Summer Games” on the C64. Admittedly, even then, the C64 was already getting on a bit, but the relatively uncoordinated alternating hammering on the two red buttons of the joystick is something that has remained in my memory to this day. All you wanted […]

zap News on the tax front

The time has come around again for us to tell you a bit more about the extended functionality of zap Audit. With the new release, zap Audit 2.1, 26 new data indicators (audit questions) have been published. These include some new indicators on the subject of VAT, which I will present below. Taxes, a never-ending […]

3 steps for auditing offsetting accounts in SAP

It’s once again time for us to continue our series on Journal Entry Testing (JET)! This time, we will be focusing on the well-known topic of offsetting account analysis in SAP. What is the purpose of an offsetting account analysis? Since the very beginnings of accounting, all business transactions have been recorded using double-entry accounting. […]

Audit in science – What use is science in auditing?

The scientific background of zapliance can hardly be denied. After all, the foundation of our company can be traced back to the University of Hamburg, where the following story unfolded a few years ago… It was a humid Friday in the summer of 2014. Prof. Dr. Nick Gehrke and Prof. Dr. Frank Rump were attending […]