{"id":11052,"date":"2021-02-05T10:00:00","date_gmt":"2021-02-05T10:00:00","guid":{"rendered":"https:\/\/staging.zapliance.com\/?p=11052"},"modified":"2022-08-26T13:15:20","modified_gmt":"2022-08-26T13:15:20","slug":"we-are-back-again-what-we-brought-to-2021-tips-on-how-to-start-the-new-year-prepared","status":"publish","type":"post","link":"https:\/\/staging.zapliance.com\/en\/blog\/we-are-back-again-what-we-brought-to-2021-tips-on-how-to-start-the-new-year-prepared\/","title":{"rendered":"We are back again! What we brought to 2021: tips on how to start the new year prepared!"},"content":{"rendered":"\n<p>I don\u2019t know about you, but I have the feeling that my Christmas vacation was months ago and we\u2019re all back in the swing of things.<\/p>\n\n\n\n<p>Of course, not least because of the lockdown, some processes are still at a standstill in one place or another at the start of the year, but once again things got underway more quickly than I had expected.<\/p>\n\n\n\n<p>The beginning of the year is a very important time for reflection.<\/p>\n\n\n\n<p>The goal:<\/p>\n\n\n\n<p>not to repeat last year\u2019s mistakes.<\/p>\n\n\n\n<p>And to continue doing the things that went well, or even to improve them.<\/p>\n\n\n\n<p>This is also true for us at zapliance:<\/p>\n\n\n\n<p>We used the last weeks to review 2020.<\/p>\n\n\n\n<p>We reflected on whether our processes still fit our growing team, whether the roles and responsibilities still make sense and how teams can be better organized.<\/p>\n\n\n\n<p>But we also reviewed our blog \u2013 and tailored the content for the coming months even better to our readers.<\/p>\n\n\n\n<p>We are happy with the results!<\/p>\n\n\n\n<p>And we hope that you will be, too.<\/p>\n\n\n\n<p>So, the first steps into 2021 have been taken and it is time for us to hit the ground running again with the blog.<\/p>\n\n\n\n<p>That is why \u2013 inspired by the last weeks \u2013 I decided to dedicate the first article of the year to the start of the new year.<\/p>\n\n\n\n<p>To be precise, the 4-step plan I used to analyze the last, very eventful year.<\/p>\n\n\n\n<p>And even though things may be hectic again for you now, I still recommend that you pause for a moment and think about last year once again:<\/p>\n\n\n\n<p>How did the cooperation with your colleagues and managers go?<\/p>\n\n\n\n<p>Could you rely on the others, or did you prefer to do the work yourself?<\/p>\n\n\n\n<p>Were the tasks clearly distributed or did they overlap again and again?<\/p>\n\n\n\n<p>How did it go with deadlines \u2013 were they met, or did you get the impression that deadlines were just a formality that nobody stuck to anyway?<\/p>\n\n\n\n<p>And what about your own competencies?<\/p>\n\n\n\n<p>Were you up to every situation or did you always have the feeling that you were stumbling over weaknesses in a certain area?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Analyze instead of ignoring!<\/h2>\n\n\n\n<p>Whatever your situation was \u2013 an analysis of the past year never hurts.<\/p>\n\n\n\n<p>Because this way you can also uncover issues that you didn\u2019t even have on your radar screen \u2013 but which have unconsciously disturbed you throughout the year.<\/p>\n\n\n\n<p>I myself follow a 4-step plan for this analysis \u2013 and it goes as follows:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>creation of a list of relevant situations<\/li><li>analysis of the situations<\/li><li>evaluation<\/li><li>working out and implementing solutions<\/li><\/ol>\n\n\n\n<p>So, the first step is to make a list of all the situations I remember from last year \u2013 both the ones where something didn\u2019t work out and the ones where something worked out well.<\/p>\n\n\n\n<p>What helps if you don\u2019t remember every single situation:<\/p>\n\n\n\n<p>feel free to go through your calendar from last year \u2013 you\u2019ll probably come across countless smaller projects that you may have already forgotten about.<\/p>\n\n\n\n<p>For example, a request to a specialist department that remained unanswered until the end of the project.<\/p>\n\n\n\n<p>The next step \u2013 analyzing the situations \u2013 is to take a close look at what went well or poorly in this situation.<\/p>\n\n\n\n<p>Have there been similarly successful or unsatisfactory processes in the past?<\/p>\n\n\n\n<p>Were there others involved \u2013 or just oneself?<\/p>\n\n\n\n<p>Was there a trigger for the success or difficulties?<\/p>\n\n\n\n<p>What was done \u2013 and what was not done?<\/p>\n\n\n\n<p>Don\u2019t forget to cross-reference between situations as well:<\/p>\n\n\n\n<p>Were there other events that were related to or resulted from it?<\/p>\n\n\n\n<p>Or that may have followed the same pattern?<\/p>\n\n\n\n<p>With reference to the example of the unanswered request from the specialist department, an analysis could show that the mail to the head of the specialist department was worded very succinctly and neither a deadline nor a reason for the request was given.<\/p>\n\n\n\n<p>In addition, there was no follow-up via a second e-mail or a phone call.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Don\u2019t be afraid of evaluation!<\/h2>\n\n\n\n<p>In the third step \u2013 the evaluation \u2013 the collected situations are now classified.<\/p>\n\n\n\n<p>Are they situations that occurred once due to a lucky or unlucky coincidence?<\/p>\n\n\n\n<p>Or are they situations that are frequently repeated and have an underlying pattern?<\/p>\n\n\n\n<p>Continue working with the situations that belong to the second group, because that\u2019s where you can really make a difference.<\/p>\n\n\n\n<p>Very important:<\/p>\n\n\n\n<p>At this point, don\u2019t forget to evaluate the positive situations as well.<\/p>\n\n\n\n<p>Because it is not only the case that praise is often forgotten \u2013 but at the same time it is also important for your own perception of efficiency.<\/p>\n\n\n\n<p>It is also the case that behavior from successfully mastered situations can be transferred to those that did not go so well.<\/p>\n\n\n\n<p>With reference to the example, it could turn out that the lack of information transfer from this specialist department is not an isolated case.<\/p>\n\n\n\n<p>In past projects, for example, you repeatedly received no response or only a delayed response to inquiries to this specialist department \u2013 regardless of whether the manager or a member of staff was contacted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Every solution is different \u2013 but each one helps.<\/h2>\n\n\n\n<p>The fourth step \u2013 working out solutions \u2013 is now about making sure that situations that have been handled well continue to be handled satisfactorily or even better.<\/p>\n\n\n\n<p>And that situations that have gone unsatisfactorily are handled differently in the future.<\/p>\n\n\n\n<p>The latter involves individual solutions for which, unfortunately, I cannot provide an instruction manual here.<\/p>\n\n\n\n<p>Often helpful:<\/p>\n\n\n\n<p>Ask colleagues for advice on how they would solve the situation.<\/p>\n\n\n\n<p>In addition, involve all the people you have already identified in the second step in finding a solution.<\/p>\n\n\n\n<p>Ask them what they think didn\u2019t go so well and try to understand their perspective \u2013 this can help tremendously in finding a solution.<\/p>\n\n\n\n<p>In the example used, a discussion with the head and employees of the specialist department might reveal that there is a great deal of mistrust towards the auditing department.<\/p>\n\n\n\n<p>Or that there is such a high volume of e-mails in the department that a call would be a more effective option.<\/p>\n\n\n\n<p>So, work out a procedure together that will improve future cooperation.<\/p>\n\n\n\n<p>This could include trust-building measures such as getting to know each other in person during a self-introduction.<\/p>\n\n\n\n<p>Or even agreeing to use specific wording in the subject line of e-mails to the specialist department so that the meaning for the audit is clear.<\/p>\n\n\n\n<p>Reflection helps in many areas of life.<\/p>\n\n\n\n<p>Practical:<\/p>\n\n\n\n<p>This four-step plan can also be used in your private life \u2013 less analytically and \u201cstrictly business\u201d, of course.<\/p>\n\n\n\n<p>For example, if you feel you have seen your children too little during the week last year.<\/p>\n\n\n\n<p>Also helpful for reflecting on the past year:<\/p>\n\n\n\n<p>for one thing, the&nbsp;<a href=\"https:\/\/staging.zapliance.com\/blog\/the-okr-method-and-whether-it-is-suitable-for-auditors?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\"><u>OKR method<\/u>,<\/a>&nbsp;which you can use to review your work-related goals. And for career planning, the&nbsp;<a href=\"https:\/\/staging.zapliance.com\/blog\/the-new-iia-competency-framework-can-the-auditor-of-the-future-benefit-from-it?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\"><u>IIA framework<\/u><\/a>&nbsp;helps \u2013 I\u2019ve written articles about both methods before.<\/p>\n\n\n\n<p>My tip:<\/p>\n\n\n\n<p>Use the time now to decipher successful or not so successful situations of the last year.<\/p>\n\n\n\n<p>This takes a bit of time and \u2013 this is undeniable \u2013 also nerves. But you will see: In the long run, it also saves both!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I don\u2019t know about you, but I have the feeling that my Christmas vacation was months ago and we\u2019re all back in the swing of things. Of course, not least because of the lockdown, some processes are still at a standstill in one place or another at the start of the year, but once again [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10699,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[41],"tags":[],"class_list":["post-11052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internal-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>We are back again! 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